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FAQS Categories
1.Are you a factory or trading company? +
We are the factory of water purifier, and have the trading company to handle the import and export businesses.
2.Can I customized products with our logo and box? +
Yes, offer OEM and ODM service, outer packaging carton design, logo design, products customization.
3.What is the service for new mold? +
We Provide Mold&Injection Integrated services, mold making services according to your needs. Can optimize the structure according to the 3D drawings provided by customer.Mold production capacity 100+ pcs per month,mold cycle 20-35days.Have EDM machine,Milling machine,Lathe and other mold making equipment.Fully automated injection molding workshop,All machines are equipped with manipulators.
4.What testing equipment does your company have? +
Water Hammer Life Experiment; 2)Blasting Experiment; 3)Water Quality Testing; 4)Electric Examination; 5)Gas Examination.
5.What are the plans for your company new product launch? +
We launch 3-5 new products every year, upgrading and optimizing based on products with higher market demand.
6.May I know the minimum order quantity you require? +
For standard filter cartridges, there is no Minimum Order Quantity if they are to be shipped by air. For special requirements, the MOQ may vary depending on the cost and particular circumstances. Have special filter cartridge requirements? We'll provide a tailored minimum order quantity based on your specifications.
7.How can you ensure the quality of the end result? +
We suggest that our customers take a pre-production sample before initiating mass production. This will guarantee that the end product adheres to their quality standards and removes any glitches in the manufacturing process. Whatsmore, we make sure to inspect the quality of all our products before delivery and guarantee that their requirements are met accordingly. Ready for worry-free production? Contact us to learn more about pre-production samples and our quality guarantee.
8.Is it possible for us to become the exclusive brand agent of CONBL in our country? +
If we do not have any exclusive brand agents or branch offices located in your market, we would be delighted to accept your offer of becoming our agent. Or if you order a substantial quantity every month and remain compliant, we back our brand partners in their districts, guarantee quality products, ensure a reliable supply chain and the like. We look forward to a bright future together with our partners! Enjoy the benefits of a long-term partnership! Order high volumes consistently and receive dedicated support, quality assurance, and a reliable supply chain.
9.Which type of delivery service shall we utilize? +
By courier, the samples or goods can be delivered to your door in 3-5 days after the order has been placed. By air, the goods will be shipped to your airport and can be expected within 7-10 days of being dispatched. By ocean, the estimated delivery time may range from 15 to 35 days, depending on the delivery route. Additionally, we can deliver the goods directly to your desired location, with either DDU or DDP terms applied.
10.How to obtain filter samples? +
For any new customers, we are offering free samples, and the freight charges will be born by the customers, and in generally only accept the express like UPS, DHL and so on. For repeat customers, would like to provide low-cost filters free.